Terms and conditions

General Terms and Conditions (TC)

of SATBROS SIA (hereinafter satBros), a company registered in Latvia under the registration number 40203517557.

1. General

1.1. All offers, purchase agreements, deliveries, and service contracts resulting from orders placed by customers via our website www.satbros.net (hereinafter referred to as the “website”), as well as purchase agreements, deliveries, and service contracts concluded by telephone or by post, are exclusively subject to these General Terms and Conditions (hereinafter referred to as the “TC”).

1.2. The offer on our website is equally directed at consumers and businesses. For the purposes of these TC, (i) a consumer is any natural person who enters into a contract for purposes that can neither be attributed to their commercial nor their independent professional activity and (ii) an “entrepreneur” is a natural or legal person or a legal partnership with legal capacity who acts in the conclusion of the contract in the exercise of their commercial or independent professional activity.

1.3. Application of any customer’s terms and conditions is always excluded, even if we do not expressly object to their applicability in a particular case.

2. Conclusion of contract

2.1. Our offers on our website, which can be accepted via the online booking form, constitute legally binding offers on our part.

2.2. By clicking the “Complete Checkout” button on the online booking form on the website, the customer accepts the binding offer from satBros for booking the respective course. Upon acceptance of the offer by the customer and payment of the fee, a contract is concluded (conclusion of contract). The fee is considered paid only after it is credited to satBros bank account or irrevocably to PayPal or stripe (as defined below).

2.3. The acceptance of the offer requires the customer to provide personal data beforehand and to accept these TC.

2.4. If the customer applies via email, then this customer’s offer constitutes a binding offer by the customer. In this case, a contract is only concluded when satBros definitively accepts the customer's offer to contract and communicates this acceptance (which may be conditional) to the customer.

2.5. SatBros does not provide access to its courses infinitely timewise. Customers receive access to the online courses for at least 90 days from the moment they receive login data.

3. Withdrawal Right

3.1. Customers, who are consumers, have the right to withdraw from this contract within fourteen days without giving any reason.

3.2. The withdrawal period is fourteen days from the day of conclusion of the contract.

3.3. To exercise your right of withdrawal, you must inform us (SATBROS SIA, A. Caka Street 109-15, Riga, LV-1011, Latvia, tel.: +371 25543690, e-mail: support@satbros.net) of your decision to withdraw from this contract by means of a clear statement (e.g., a letter sent by post or email). You can use the attached sample withdrawal form (below), but this is not mandatory.

3.4. To meet the withdrawal deadline, it is sufficient to send the communication concerning exercise of the right of withdrawal before the withdrawal period has expired.

3.5. Withdrawal right expires earlier, if the customer requests and receives the services (access to our courses) before the 14-day period expires. Should this be the case, the customer will be informed thereof separately in advance.

3.6. If a customer withdraws from this contract, we will reimburse to the customer all payments received, including delivery costs, without undue delay and in any event not later than 14 days from the day on which we are informed about the decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as the customer used for the initial transaction, unless the customer has expressly agreed otherwise; in any event, the customer will not incur any fees as a result of such reimbursement.

4. Sample Withdrawal Form

Customers who are consumers can use the sample withdrawal form below, although the form is not mandatory:

Addressed to: SATBROS SIA, A. Caka street 109-15, Riga, LV-1011, Latvia, support@satbros.net

I hereby withdraw from the agreement on provision of online courses on interception and decryption
of satellite signals ordered on: ________________________ (please fill in the order date dd.mm.yyyy)

Name and surname of the customer: ________________________

Customer’s address: ________________________

Customer’s signature: ________________________ (only required if sent in paper form by mail)

Date (dd.mm.yyyy): ________________________

5. Payment Methods

5.1. Our services are exempt from value-added tax (VAT).

5.2. The course fee, booked via the online booking form, may be paid via PayPal, credit card (e.g., Visa or MasterCard), direct debit (SEPA) or bank transfer. Additional payments methods may be made available or individually agreed.

5.3. Payment by direct debit may only possible from accounts within the European Union. The debit will be made by PayPal (Europe) S.à r.l. et Cie, S.C.A (hereinafter “PayPal”) and/or Stripe Payments Europe, Limited (hereinafter “stripe”).

5.4. If the customer books via the online booking form and selects PayPal, credit card, or SEPA direct debit as the payment method, SATBROS SIA is entitled to assign the claim arising from this contract to PayPal or stripe. This entity will then collect the claim from the customer. By selecting the respective payment method during the booking process, the customer agrees to the collection by PayPal or stripe.

5.5. The course fee is due for payment immediately in full after contract conclusion regardless of the chosen payment method (PayPal, credit card, SEPA direct debit) The payment is due immediately upon receipt of the invoice for the payment method bank transfer (invoice).

6. Default, Reminder Costs, Offset, Deviating Billing Address

6.1. In case of payment default, default interest at a rate of 5 percentage points above the base rate per annum is to be paid from the beginning of the default. If the legal requirements are met, the customer automatically enters default if payment is not made within 30 days of the due date and receipt of the invoice, with the customer being specifically notified of this consequence in the invoice. A separate reminder does not need to be sent. The debtor does not enter default as long as performance is delayed due to a circumstance for which they are not responsible.

6.2. Regardless of this, the debtor can be put into default through a reminder.

6.3. The reminder costs to be borne by the customer in case of default amount to a flat fee of €5 starting from the 2nd payment reminder. The assertion of further default damages remains unaffected by this. Any payments made may be credited against this if necessary.

6.4. The customer is not entitled to offsetting or withholding rights unless the counterclaim is undisputed or legally determined.

6.5. When booking courses, the customer has the option to specify a billing recipient different from the course participant. If satBros does not receive a written cost acceptance from the specified billing recipient by the due date of the course fee, the full course fee must be paid by the registered course participant.

7. Copyright of Course Materials

Reproduction, distribution, transmission, or duplication of even individual parts of the course materials is only permitted with the express consent of satBros. Violations will be prosecuted under criminal law. SatBros holds the sole and exclusive copyright and usage rights to the course materials.

8. Liability

8.1. SatBros is only liable for contractual or non-contractual damages if the damage is attributable to gross negligence or intent. SatBros is also liable for a breach of a material contractual obligations caused by simple negligence within the framework of mandatory legal regulations, limited to the foreseeable typical damage at the time of contract conclusion.

8.2. Liability is limited in each individual case to the contract value.

8.3. The above liability limitations also apply to any personal liability of the officers, employees, or agents of satBros.

8.4. The above liability limitations do not apply to the extent that liability is mandatory under statutory provisions (cannot be derogated from by agreement).

8.5. Insofar as the activity of satBros is directed towards the mediation of a service provider, liability towards the contracting party is exclusively limited to this mediation activity. SatBros is not liable for the execution of the mediated service and not for damages caused by the service provider in the course of or in connection with their activity. Any liability of satBros for the careful selection of employees/helpers remains unaffected by the above regulation.

8.6. SatBros is not liable for delays or deficiencies in the fulfillment of services resulting from force majeure, war events, floods, riots, explosions, terrorist acts, reprisals, restrictions on the free movement of persons, goods, services or capital, labor disputes, natural disasters, radioactive influences, seizures, or actions of public authorities.

9. customer’s own responsibility

9.1. It is always the customer’s responsibility to check if and to what extent interception and decryption of satellite signals is legal in customer’s jurisdiction. Same applies to usage of any information gained by intercepting and decrypting satellite signals. Should any of these activities be illegal in customer’s jurisdiction, the customer must abstain from them.

9.2. SatBros does not assume any responsibility for the actions taken by customers based on knowledge acquired from any courses offered by satBros or any other information made available by satBros via website or otherwise.

10. Applicable Law and Jurisdiction, Severability Clause, Written Form

10.1. The contract concluded between satBros and the customer is subject to laws of the Republic of Latvia, unless mandatory applicable rules prescribe otherwise. Applicability of UN Convention on Contracts for the International Sale of Goods is in any case excluded.

10.2. If the customer is a merchant or a legal entity, the exclusive place of jurisdiction is Riga, Latvia for all disputes arising out of or in connection with the respective contractual relationship. In all other cases, we or the customer may file suit before any court having jurisdiction under statutory provisions.

10.3. If any of the above provisions are deemed ineffective, the validity/applicability of the remaining provisions shall remain unaffected.

10.4. Amendments require the written form. Oral collateral agreements do not exist and are not effective unless they have been individually documented.